Decision snapshot

Fast-read signals for fit, pricing, and trust.

Category
Email & Communication
Best for
ai response generator
Pricing
Freemium
Access
Free plan available

What is this tool?

superReply fits an individual who answers repetitive customer, sales or service email in a browser and wants a quick draft to edit rather than an assistant that runs the inbox. The website's free allowance of up to 90 replies a month is enough to judge it. Before paying or rolling it out to a team, confirm the price, which is not printed on its website or store listing, and that it still works for you: the extension was last updated in June 2024.

By QT Desk
Read full overview

superReply is built around one moment: an email is open and you need to answer it. The extension adds a reply control to Gmail and to Outlook on the web; clicking it produces contextual AI-written reply options, and you choose the tone before inserting one, editing it and sending it.

Setup is a Chrome Web Store install. In Gmail you refresh the page and the control appears; for Outlook on the web you sign in to superReply first. Each person installs it in their own browser under their own account, which keeps replies tied to that person, so a team rollout means one install per seat on a team plan.

superReply's website and store listing describe reply drafting only: no triage, labelling, summaries or learning from your past mail. Before a paid or company-wide commitment, ask the vendor for the price and its privacy terms.

Is this right for you?

Quick fit check against how you actually work.

Choose this if
  • You answer the same kinds of question all day, and a first draft in one click is all the help you want
  • You live in Gmail or Outlook on the web in Chrome and want the reply tool inside that window
  • A standing free allowance of 90 replies a month covers your volume, or lets you test properly before paying
  • Picking a tone per reply matters more to you than the assistant learning your personal writing style
Consider alternatives if
  • You want an assistant that also sorts the inbox or prepares replies in the background: superReply's site and store listing describe one-click replies only
  • Your purchase process needs a listed price up front: the paid price is not printed on superReply's website or store listing
  • You want a tool updated recently, because this extension's store listing was last updated in June 2024
  • You use Firefox, Safari or a desktop or mobile mail app: superReply's site and store listing name only a Chrome extension (Chrome Web Store)
  • Your security review needs documented retention, sub-processor or model-training terms: superReply's site and store listing do not set them out, and their policy links do not open a policy (not proof that none exists), so request written terms before using it on work email

Key features

What you can actually do with this tool.

Replies drafted where you already read the email

superReply works inside Gmail, from the inbox view or an open message, and inside Outlook on the web. You click and get AI-written reply options for that email, so there is no copying text into a separate chatbot and back.

Tone you choose for each reply

You pick the tone a reply should take, from a professional customer answer to something more casual; the store listing speaks of multiple tone options without naming them. Paid plans add what the website FAQ calls advanced tone controls.

A free allowance that renews each month

The website describes a standing allowance of up to 90 replies a month, so a light user may never need to pay. Heavier users move to the paid plan for unlimited replies.

Integrations

Tools and platforms this connects with.

GmailOutlook on the web

Plans & pricing

Pricing tiers and what's included in each.

Free

Free
  • Up to 90 AI replies a month at no cost, per superReply's website
  • The same Chrome extension in Gmail and Outlook on the web

Paid plan

Price not printed on superReply's website or Chrome Web Store listing
  • Unlimited replies and advanced tone controls, per the website FAQ; the store listing also refers to an unlimited subscription
  • Billed monthly or annually; team plans are available for several seats, with each person installing the extension under their own account
  • Cancel from the account billing settings; the plan stays active to the end of the billing period
Official pricing pagePricing may have changed. Always verify before purchasing.

Frequently asked

Common questions about this tool, answered.

How much does superReply cost?

superReply's website says the first 90 replies each month are free. Paid plans unlock unlimited replies and advanced tone controls and are billed monthly or annually, with team plans for several seats, but the price is not printed on superReply's website or its Chrome Web Store listing, so ask the vendor before you budget for it.

Is superReply still maintained?

The extension is live and installable, and its store listing shows version 1.1.0.8 updated on June 19, 2024. An older update date is not a sign the product has closed, but test the free tier in your own Gmail or Outlook web account before relying on it.

What does superReply do with my email?

superReply says it accesses only the emails you choose to use it on, does not store the generated replies on its servers and uses industry-standard encryption; its Chrome Web Store disclosure says it will not collect or use your data. For anything a security review needs, such as retention, sub-processors or whether email is used to train AI models, ask the vendor for its written policy.

Does it work with WhatsApp, Slack or LinkedIn?

superReply's home page shows those names in an integrations strip, while its Chrome Web Store listing describes replies in Gmail and Outlook on the web. Gmail and Outlook on the web are the places both pages name; for any other site, ask superReply or try it yourself.

Can a team share one account?

The FAQ says each person should install superReply in their own browser with their own account, so replies stay personalised; team plans cover several seats.