SiteGPT
Builds a support chatbot trained on your website content, with human handoff and lead capture.
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Last verified Jul 8, 2026
Decision snapshot
Fast-read signals for fit, pricing, and trust.
- Category
- Website and Conversion
- Best for
- AI chatbot builder
- Pricing
- Paid
- Access
- Free trial available
What is this tool?
SiteGPT is a chatbot builder for customer support, trained on a company's own content. It is aimed at support and marketing teams that field the same questions repeatedly and want to deflect routine ones without a bigger helpdesk. The trade-off worth knowing: answer quality rises and falls with the source material it learns from.
By QT Desk
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You point it at a website URL, upload files, or paste text, and it trains a chatbot that answers visitor questions in your brand's voice; you embed that bot across your sites and help center, hand conversations to a live agent on a button, capture leads from chats, and receive daily summaries of what people asked. Functions let it trigger actions in connected systems where you set them up.
It fits support and marketing teams that want to deflect repetitive questions around the clock without a bigger helpdesk. It runs on the website and in-app, in front of the human queue, sharpening as you add content and real chat history.
The limit: answers are only as good as the material behind them, so thin or stale content yields weak replies, and it complements a support team rather than replacing it.
Is this right for you?
Quick fit check against how you actually work.
Choose this if
- Your site gets the same questions repeatedly
- You have content to train a support bot on
- You want 24/7 answers with human escalation
- You'd like to capture leads from chats
Consider alternatives if
- Your source content is thin or out of date
- You need a full helpdesk, not a chatbot
- You want an ecommerce-specific selling agent
Key features
What you can actually do with this tool.
Content training
Trains a chatbot on your website, uploaded files, or pasted text, so it answers from your own material in your brand's voice.
Embeddable widget
Adds the bot to as many sites, apps, or help centres as you want, so it meets visitors wherever they already are.
Human handoff
Passes a conversation to a live agent at the push of a button, so visitors still reach a person for cases that need one.
Lead capture
Collects interested visitors' details from chats, turning support conversations into a list of potential leads.
Email summaries
Sends daily digests of what visitors asked, so you can spot gaps in coverage and add training data where needed.
Functions
Triggers configured actions in connected systems based on chat context, going beyond plain answers.
Plans & pricing
Pricing tiers and what's included in each.
SiteGPT starts at $39 per month for the Starter plan (1 chatbot, 4,000 messages per month, 1,000 crawled pages, 1 team member). Growth is $79 per month (2 chatbots, 10,000 messages, 10,000 pages, 4 team members). Scale is $259 per month (3 chatbots, 40,000 messages, 50,000 pages, 10 team members). Enterprise plans are available on request. Annual billing saves approximately 40%. There is no free plan — a 7-day free trial is available.
Starter
$39/ month
- 1 chatbot, 4,000 messages/mo, 1,000 pages, 1 team member
Growth
$79/ month
- 2 chatbots, 10,000 messages/mo, 10,000 pages, 4 team members
Scale
$259/ month
- 3 chatbots, 40,000 messages/mo, 50,000 pages, 10 team members
Enterprise
Contact sales
- Up to 10,000 chatbots, 500,000 pages, custom messages
Pricing last checked: Jul 8, 2026Official pricing pagePricing may have changed. Always verify before purchasing.
How to use this tool
A short path to first value.
Enter your site URL for SiteGPT to scan, or upload files and paste in text to train on.
Review the trained chatbot and check how it answers questions about your product.
Embed the widget across your marketing site, app, and help centre wherever visitors are.
Let it answer the routine questions around the clock and escalate the rest to a person.
Capture leads from conversations and read the daily summaries of what visitors asked.
Feed back real chat history and add training data to improve answers over time.
Frequently asked
Common questions about this tool, answered.
What source content produces the best answers?
Clear, current, well-structured documentation gives the strongest results; thin or outdated material is the main reason a trained bot underperforms, so curating the source matters more than the setup.
Does it replace a support team?
No — it deflects routine, repetitive questions and escalates the rest, so it lightens the load on a support team rather than removing the need for one.
How does it get better after launch?
Daily summaries reveal what visitors asked, and you can add training data and review real chat history, so coverage gaps surface and get filled from actual questions.
Can it work across several of our properties?
One trained agent can run on a marketing site, in-app, and a help center together, so support coverage isn't limited to a single page or product surface.
How it compares
Context for choosing between this tool and alternatives.
General support versus retail selling is the dividing line, along with how much you want the bot to act. Choose it for a support chatbot trained on your own content with handoff and lead capture. For an ecommerce-specific selling agent, Zipchat AI is worth a look; other content-trained builders such as Chatbase or DocsBot AI overlap closely. Teams with good documentation that want to deflect repeat questions fit the content-trained approach well.
Similar AI tools to consider
Other tools that show up for the same kind of work.
Chatbase
Freemium
Botpress
Freemium
Verified against the official siteLast verified Jul 8, 2026