Insight7
Themes across a whole set of calls, metered in analyses rather than hours
FreemiumFree plan
Decision snapshot
Fast-read signals for fit, pricing, and trust.
- Category
- Customer Engagement & CRM
- Best for
- ai sentiment analysis tool
- Pricing
- Freemium
- Access
- Free plan available
What is this tool?
Nothing here is sized in minutes. Capacity is call and transcript analyses, from 50 a month at the entry tier to 2,500 at the top; the sharper axis is seats — 1, 3 and 20 — because a second person requires the $299 tier and a fourth requires the $1,499 one. Annual billing is priced at exactly ten months of the monthly rate on all three self-serve tiers, so a year's commitment is a two-month discount and nothing more complicated. The free plan is capped at 5 files with no other allowance published. University and non-profit buyers should ask about the 50% discount first.
By QT Desk
Read full overviewHide full overview
Insight7 is built for the moment when there is more recorded conversation than anyone will listen to. Calls, interviews and transcripts are uploaded into projects, and the product extracts themes, sentiment and coaching signals across the project rather than producing a summary per file.
The meter follows from that. Capacity is expressed as call or transcript analyses — 50 a month on Pro, 200 on Business, 2,500 on Plus — and separately as project analyses, at 4, 10 and 50. Nothing is counted in minutes, which means a ninety-minute interview costs what a ten-minute call costs. If your material is long, that is quietly in your favour.
Seats are the part of the ladder that actually moves people. Pro is a single user at $99 a month. Business is three at $299. Plus is twenty at $1,499. A research team of four therefore faces a five-fold price step for one extra seat, so it is worth being honest early about how many people genuinely need to be inside the tool rather than reading what comes out of it.
Annual billing is straightforward: $990, $2,990 and $14,990 against monthly rates of $99, $299 and $1,499. That is exactly ten months' worth on every self-serve tier — a clean two-month discount for a year's commitment, with no percentage advertised and none needed.
The free plan is capped at 5 files, needs no credit card, and carries no other published allowance on either of Insight7's official surfaces. That is the size of the evaluation available before paying: five files through the analysis, and whatever you can tell from them. Finally, if you qualify, the 50% educational and non-profit discount on Pro and Business is stated openly rather than left to negotiation.
Is this right for you?
Quick fit check against how you actually work.
Choose this if
- Your question is what recurs across a set of conversations, not what was said in one of them
- Your recordings are long, since the meter counts conversations rather than minutes
- Your monthly volume sits comfortably inside 50, 200 or 2,500 analyses
- The number of people who need to be inside the tool is one, three or twenty — the seat counts the ladder is built around
- You are at a university or a non-profit and can claim the stated 50% discount on Pro or Business
Consider alternatives if
- Your team is four or five people: the seat counts jump from 3 to 20, and the price from $299 to $1,499 a month with it
- You need to evaluate across more than five files before committing, which is where the free plan's cap sits
- Your volume is small and occasional, where $99 a month for 50 analyses is a subscription against irregular use
- You need per-file summaries rather than cross-project themes, which is the opposite of what this is metered for
- You need published free-tier allowances beyond the file cap; no other free allowance is stated on either official surface
Key features
What you can actually do with this tool.
Analysis across a project, not file by file
Themes, sentiment and coaching signals are extracted across everything in a project at once. That is the capability being bought: the cross-cutting answer, rather than forty individual summaries you would still have to read.
Metered in analyses and projects, not minutes
50, 200 and 2,500 call or transcript analyses, and 4, 10 and 50 project analyses, across Pro, Business and Plus. Because the unit is a conversation rather than an hour, a long interview and a short one cost the same — which favours depth over volume.
Seats are the sharpest step in the ladder
1, 3 and 20 users. The jump from one analyst to a small team is the $99-to-$299 step, and the jump beyond three is the $299-to-$1,499 one. The question to answer first is therefore how many people need to be inside the tool, not how much material there is.
Annual billing priced at ten months
$990, $2,990 and $14,990 a year against $99, $299 and $1,499 a month — exactly ten monthly payments on every self-serve tier. The vendor publishes no percentage, but the arithmetic is clean enough to decide on.
A stated 50% education and non-profit discount
Half off Pro and Business, stated on the pricing page itself rather than left to negotiation. For a university or non-profit research group it halves the entry price, which changes which tier is even under consideration.
Plans & pricing
Pricing tiers and what's included in each.
Free
$0
- Basic features, no credit card needed
- Up to 5 files
- No other free allowance is published on either official surface
Pro
$99 /month, or $990 /year
- 1 user
- 50 call/transcript analyses
- 4 project analyses
Business
$299 /month, or $2,990 /year
- 3 users
- 200 call/transcript analyses
- 10 project analyses
Plus
$1,499 /month, or $14,990 /year
- 20 users
- 2,500 call/transcript analyses
- 50 project analyses
Enterprise
Contact Uscustom billing
- Unlimited users, call/transcript analyses and project analyses
Official pricing pagePricing may have changed. Always verify before purchasing.
Frequently asked
Common questions about this tool, answered.
What does the free plan include?
Basic features with no credit card needed, capped at 5 files. No other free allowance is published on either of Insight7's official surfaces, so treat the cap as the whole of it.
Is annual billing worth it?
It is priced at ten months of the monthly rate on every self-serve tier — $990 against $1,188, $2,990 against $3,588, $14,990 against $17,988. Whether that is worth a year's commitment is the only question left.
Is there a discount for education or non-profits?
Yes — 50% off the Pro and Business plans, stated on the pricing page rather than left to be asked for.