Decision snapshot

Fast-read signals for fit, pricing, and trust.

Category
Customer Engagement & CRM
Best for
customer service chatbot
Pricing
Paid
Access
Free trial available

What is this tool?

Of the four caps, message credits is the one your customers spend rather than you, and it climbs from two thousand a month at the entry tier to thirty thousand at the top. Do not read those as reply counts until you know which model answers: one credit a reply on the standard models, ten on the strongest, so Business at 5,000 is five thousand replies or five hundred. Training data and crawl pages rise far more gently, so a large knowledge base on a quiet site is cheap and a thin one on a busy site is not. The trial gives one bot and 200 credits — enough to judge answers, not volume.

By QT Desk
Read full overview

FastBots.ai builds website chatbots that answer from a business's own content. The build path is crawl-and-train: point it at your site, add whatever else you have, and the bot answers from that rather than from a hand-written decision tree. The vendor's footer records it as made in Great Britain.

Four plans run Essential, Business, Premium and Reseller at $33, $75, $165 and $333 a month billed annually — $396, $900, $1,980 and $3,996 a year, against monthly rates of $39, $89, $199 and $399. Each tier meters four things at once: chatbots (2, 5, 10, 30), monthly message credits (2,000, 5,000, 10,000, 30,000), training data (12M, 15M, 20M, 25M characters) and crawlable pages (2,500, 5,000, 7,500, 10,000). Team seats follow the bot count at 3, 5, 10 and 30.

Read the credit figures as currency rather than as conversations. The vendor publishes the exchange rate on the same page: a reply from one of the standard models — it names Gemini 2.5 Flash and GPT-5 Mini — costs 1 credit, so on those the allowance is roughly the reply count. Its advanced list costs 5 credits a response, and Claude 4.5 Sonnet costs 10. The same 10,000 credits on Premium is ten thousand replies on a standard model or a thousand on Sonnet, and the credits are shared across every bot on the account rather than allotted per bot. Choosing the model is therefore a pricing decision as much as a quality one.

The four ladders climb at very different rates, and the gap between them is what to sit with before buying. Message credits multiply fifteen-fold from bottom to top; training data roughly doubles. So the tier you need is driven by how much your bot will be asked, and by what answers it, not by how much you have to teach it. A business with extensive documentation and modest web traffic can sit on Essential comfortably; a business with a thin help centre and a busy site cannot.

New accounts get no free plan at all. The vendor says plainly that they receive a 14-day free trial instead of what it calls the legacy Free plan: one bot, a single allowance of two hundred credits, no card. That is enough to see how good the answers are on your own content, and nowhere near enough to learn what your monthly volume looks like — for that you need your own traffic numbers.

Is this right for you?

Quick fit check against how you actually work.

Choose this if
  • The questions your website gets are already answered somewhere in your existing content
  • You want the bot trained by crawling rather than by scripting conversations
  • You need more than one bot — for several brands, sites or languages — since even the entry tier carries two
  • You can forecast both monthly conversation volume and which model will answer, since a reply costs 1 credit or 10 depending on that choice
  • You want to try it without handing over a card first
Consider alternatives if
  • Your site is busy and your content is thin: message credits scale fifteen-fold across the ladder while training data barely doubles, so volume is what you end up paying for
  • You want the strongest models on every reply — Claude 4.5 Sonnet costs 10 credits a response, so the top tier's 30,000 credits is three thousand of them
  • You need more than 30,000 credits a month, which is where the published ladder stops
  • You want to stay on a permanently free tier — the vendor describes the old Free plan as legacy and offers new accounts a 14-day trial instead
  • Your knowledge base exceeds 10,000 crawlable pages or 25M characters, the top published allowances

Key features

What you can actually do with this tool.

Trains on material you already have

The bot answers from crawled site pages and uploaded content rather than from a script someone has to write, which is what makes the first bot quick to stand up.

Crawl allowance published per tier

2,500 pages on Essential up to 10,000 on Reseller. Knowing the ceiling before you buy matters for any site with a large documentation or catalogue section.

Multiple bots on one account

Two bots on Essential, thirty on Reseller, with team seats rising alongside — the shape of an account that serves several brands or several sites rather than one.

Conversation volume is the meter, priced by model

Message credits are counted monthly, from 2,000 to 30,000, and one account's pool covers all of its bots. Their value moves with the model: 1 per reply on the standard ones, 5 on the advanced list, 10 on Claude 4.5 Sonnet. Forecast the model mix, not just the traffic.

Trial without a card

Two weeks, a single bot and a fixed two-hundred-credit allowance, with nothing asked for up front — enough to judge the answers on your own content, though on an advanced model that is twenty to forty replies.

Plans & pricing

Pricing tiers and what's included in each.

Essential

$33 /month billed annually ($396 billed annually · save $72), or $39 /month billed monthly
  • 2 chatbots
  • 2,000 message credits/mo
  • 12M characters training data
  • 2,500 crawl pages
  • 3 team members

Business

$75 /month billed annually ($900 billed annually · save $168), or $89 /month billed monthly
  • 5 chatbots
  • 5,000 message credits/mo
  • 15M characters training data
  • 5,000 crawl pages
  • 5 team members

Premium

$165 /month billed annually ($1,980 billed annually · save $408), or $199 /month billed monthly
  • 10 chatbots
  • 10,000 message credits/mo
  • 20M characters training data
  • 7,500 crawl pages
  • 10 team members

Reseller

$333 /month billed annually ($3,996 billed annually · save $792), or $399 /month billed monthly
  • 30 chatbots
  • 30,000 message credits/mo
  • 25M characters training data
  • 10,000 crawl pages
  • 30 team members
Official pricing pagePricing may have changed. Always verify before purchasing.

Frequently asked

Common questions about this tool, answered.

How much is FastBots a month?

Billed annually: Essential $33 a month ($396 a year), Business $75 ($900), Premium $165 ($1,980), Reseller $333 ($3,996). Billed monthly the rates are $39, $89, $199 and $399, and the vendor states annual savings of $72, $168, $408 and $792.

Is there a free plan?

Not for new accounts. The vendor states that new FastBots accounts receive a 14-day free trial rather than joining what it calls the legacy Free plan. The trial includes 1 chatbot and a one-time allowance of 200 message credits — between twenty and two hundred replies, depending which model answers — with no credit card required.

How many messages do I get?

The allowances are message credits rather than messages: 2,000 a month on Essential, 5,000 on Business, 10,000 on Premium and 30,000 on Reseller, shared across every bot on the account. What a credit buys is set by the model — one credit a reply on the standard ones, five on the advanced list, ten on Claude 4.5 Sonnet — so the same plan stretches ten times further on one model than on another.

How much content can the bot be trained on?

12M characters and 2,500 crawlable pages on Essential, rising to 25M characters and 10,000 pages on Reseller, with 15M/5,000 and 20M/7,500 in between.

How many bots and team members are included?

Chatbots: 2, 5, 10 and 30 across the four tiers. Team members: 3, 5, 10 and 30.